Refund policy

Last updated: October 12, 2025

Thank you for shopping at Flaffees!

Our Policy on Digital Products

As all of our products are digital goods delivered instantly upon purchase, all sales are final. We do not offer refunds, exchanges, or cancellations for any of our products.

Due to the irreversible nature of digital files, we cannot accept returns once the file has been purchased and delivered. We encourage you to review the product description and images carefully before making a purchase to ensure it meets your needs.

Exceptions & Resolving Issues

We are committed to your satisfaction and will consider a refund or store credit only in the following specific cases:

• Duplicate Purchase: You have accidentally purchased the exact same product multiple times.

• Technical Failure: You did not receive the download link due to a verifiable system error on our end.

If you encounter any of these issues, or have a problem with your downloaded file, please contact us at support@flaffees.com within 7 days of your purchase. We will do our best to resolve the issue promptly, whether it's by providing a new download link or addressing the specific exception.

By completing a purchase on our website, you confirm that you have read and agree to this Refund Policy.

If you have any questions before you buy, please feel free to reach out to us at support@flaffees.com.